ServiceNow

• Collaborate with internal stakeholders to gather and clarify requirements, maintaining a prioritized backlog with external vendors and other Product Owners.
• Support backlog delivery by fostering team collaboration and ensuring alignment with project goals.
• Review demands against platform features, recommending best practices or alternative solutions when changes are needed.
• Provide guidance on process improvements and platform capabilities, sharing updates across teams.
• Facilitate workshops and user acceptance testing (UAT), ensuring key topics and scenarios are addressed effectively.

ServiceNow CSM Product Owner

ServiceNow Developer – SAMPro

ServiceNow Developer – ITOM

Senior ServiceNow Administrator – Managed Services, CSM

ServiceNow Developer