Amadeus

Sales and Account Executive – Lead

Amadeus

full-time

Posted on:

Location Type: Hybrid

Location: Delhi • 🇮🇳 India

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Job Level

Senior

About the role

  • Lead airline partnerships across India and the subcontinent.
  • Spearhead pipeline growth and business development for key airline accounts.
  • Own a portfolio of airline customers and drive new sales opportunities while nurturing long-term relationships.
  • Expand account engagement through short-term initiatives and long-term strategic roadmaps – ensuring timely renewals, strong retention, and identification of new opportunities.
  • Collaborate closely with cross-functional teams to meet customer expectations and align with Amadeus’s strategic objectives.
  • Engage with key client stakeholders (often C-level executives) and balance their expectations with Amadeus’s business goals.
  • Take full ownership of each account: stay well-versed in commercial terms, support needs, delivery timelines, and scope of services.
  • Consultative Partnership: Understand client business and local market challenges; articulate how Amadeus solutions drive value.
  • Relationship Building: Establish and nurture strong relationships with key stakeholders — especially C-suite executives.
  • Customer Advocate: Serve as the voice of the customer within Amadeus, championing their needs and vision.
  • Deal Management: Drive internal deal approval process; manage complex sales pursuits from proposal through negotiation.
  • Business Reviews: Conduct regular review meetings, track objectives, and discuss performance metrics.
  • Cross-Functional Collaboration: Work with globally distributed teams to ensure commitments are met.
  • Thought Leadership: Encourage client participation in Amadeus-led events and conferences.
  • Satisfaction & Retention: Proactively drive customer satisfaction and loyalty initiatives.

Requirements

  • Education: Bachelor’s degree required (MBA preferred).
  • Experience: 10+ years in account management and sales with proven revenue growth. Airline/travel/tech industry experience highly desirable.
  • Industry Knowledge: Strong understanding of airline operations and technology (PSS, retailing, analytics, digital transformation).
  • Strategic & Analytical Skills: Ability to operate in a matrixed environment; strong analytical and decision-making skills.
  • Negotiation & Drive: Goal-oriented, persistent, excellent negotiation skills.
  • Collaboration: Effective independently and in teams; comfortable coordinating across geographies.
  • Communication: Exceptional written and verbal skills; English fluency required; regional language proficiency a plus.
  • Adaptability: Culturally aware, resilient, and able to manage complexity.
  • Travel Required: Yes – approximately 25% (within India and occasionally internationally).
Benefits
  • A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
  • A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
  • A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.
  • A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
  • A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
  • A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalesrevenue growthnegotiationanalytical skillsdecision-makingcustomer satisfactioncustomer retentionpipeline growthbusiness development
Soft skills
relationship buildingcollaborationcommunicationadaptabilitythought leadershipcustomer advocacygoal-orientedpersistencecultural awarenessresilience
Certifications
Bachelor's degreeMBA