Automobile Appraiser, Inside

AMA - Alberta Motor Association

Auto Appraiser negotiating and settling total loss vehicles for AMA. Collaborating with multiple stakeholders to ensure strong claims handling practices in Alberta.

Posted 7/21/2026full-timeCalgary • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in negotiating and settling total loss vehicle claims, with strong analytical skills to review estimates and documentation for accuracy. Proficient in maintaining clear communication and collaboration with stakeholders throughout the claims process.

Highest-signal resume keywords

Auto Claims ExperienceVehicle Repair Estimates KnowledgeNegotiation SkillsAnalytical Problem-SolvingClaims Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Total Loss SettlementsDocumentation ReviewEstimate Accuracy VerificationOEM Parts KnowledgeIndependent Appraisal Review

Soft Skills

Strong CommunicationCollaborationDecision-MakingProblem-SolvingTime Management

Tools & Technologies

Estimating SystemsClaims Management Software

Industry Keywords

InsuranceAutomotiveClaims HandlingMarket Value ResearchRegulatory Compliance

About the role

Key responsibilities & impact

Quantify, negotiate, and settle total loss vehicles with Insureds and Third Parties.
Research market values and review documentation to ensure fair and equitable settlements.
Complete required paperwork and regulatory searches related to total loss settlements.
Review DPI estimates for accuracy, including pricing, parts, and labour.
Ensure correct usage of OEM versus aftermarket parts and review independent appraisals when used.
Confirm estimates align with the details of loss by comparing photos, estimate details, and adjuster information.
Address inconsistencies with body shops and vendors by problem-solving and resolving disputes.
Work closely with Adjusters to maintain strong claims handling practices and support timely claim resolution.
Maintain clear, professional communication to support the full claims lifecycle.

Requirements

What you’ll need

Experience in auto claims, appraising, estimating, or a related insurance or automotive role.
Strong knowledge of vehicle repair estimates, parts, and labour pricing.
Experience reviewing documentation, photos, and estimates to support accurate claim decisions.
Confidence in negotiation and settlement discussions, particularly related to total loss vehicles.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication skills and the ability to work collaboratively with multiple stakeholders.
Comfort working in estimating and claims systems and adapting to new tools and processes.
The ability to manage multiple files, priorities, and deadlines in a fast-paced environment.

Benefits

Comp & perks

Flexible health and wellness benefits ranging from $1,000–$3,000
Employer-paid Retirement Savings Plan (5% contribution + 5% matching)
Discounts on AMA memberships, registries, travel, and driver education
Unlimited access to learning tools like Udemy and dedicated development time
Paid time off including 3 weeks of vacation, a Me-Day, Volunteer Day, and optional vacation purchase