Membership Operations Specialist

Alzheimer's Association®

Membership Operations Specialist supporting Alzheimer’s Association's medical relations and programming logistics. Managing membership operations, reporting and event support for the ISTAART initiative.

Posted 7/9/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $82,000 per yearWebsite

About the role

Key responsibilities & impact

Support the Medical and Scientific Relations team with operational execution
Provide assistance with membership operations
Support PIA programming logistics and communications
Track PIA membership figures and produce reports
Collaborate with marketing and communications for email messaging
Maintain and update ISTAART and PIA content across digital platforms
Support on-site logistical organization for ISTAART and PIA events
Serve as primary member-facing point of contact for ISTAART inquiries
Travel to select scientific meetings to support ISTAART activities

Requirements

What you’ll need

Bachelor's or Master's degree in a relevant field
3 or more years of relevant professional experience in membership management, scientific programs, or a related field
Exceptional project management, time management and organizational skills
Strong proficiency in Microsoft applications and Google Suite
Experience in tracking large datasets in Excel / Google Sheets
Analytical skills for handling large datasets
Experience using virtual meeting platforms and technology interfaces
Experience with CRM systems, membership management platforms, and electronic survey systems
Strong communication skills
Strong interpersonal skills with customer service orientation
Ability to travel throughout the US and internationally if needed
Valid passport

Benefits

Comp & perks

Medical, dental, and vision coverage
Flex accounts
Short and long-term disability
Life insurance
Long-term care insurance
Tuition reimbursement
Generous paid time off
12 annual holidays
Paid family leave
Annual Cultural & Heritage Day
Volunteer Day of their choosing
401(k) retirement plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Membership ManagementData AnalysisProject ManagementExcelGoogle Sheets

Soft Skills

Strong Communication SkillsInterpersonal SkillsCustomer Service OrientationTime ManagementOrganizational Skills