Director of AI Platform Operations

Alzheimer's Association®

Director of AI Platform Operations managing AI platform configurations and integrations for the Alzheimer’s Association. Ensuring operational health and scalability for AI tools across the organization.

Posted 5/9/2026full-timeRemote • Arizona, California, Colorado, Florida, Illinois, Louisiana, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Washington • 🇺🇸 United StatesLead💰 $170,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Own the end-to-end administration of the Association’s primary AI platform and Microsoft Copilot
Manage user provisioning and deprovisioning, SSO configuration, permission tiers, and seat allocation across standard and Pro/Max license tiers
Ensure platform configurations meet enterprise security standards and Responsible AI guidelines
Design, build, and maintain integrations between AI platforms and core enterprise systems
Partner with Enterprise Risk to ensure all AI platform configurations meet data security policies
Track platform consumption patterns and generate usage analytics
Serve as the primary technical point of contact with AI platform vendors
Lead technical due diligence when new AI tools are proposed
Own the build and maintenance of internal CoE tooling
Forecast platform capacity needs as adoption grows

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
7+ years of experience in enterprise technology operations, platform administration, or systems integration within a large, matrixed organization
Demonstrated experience administering SaaS platforms at scale (1,000+ users)
Hands-on experience with API integrations, data connectors, and middleware between enterprise systems
Strong understanding of data security principles, compliance frameworks, and enterprise risk management
Experience managing vendor technical relationships
Excellent communication skills
Master’s degree in Information Systems, Technology Management, or a related field (preferred)
Direct experience administering enterprise AI platforms (Claude, ChatGPT Enterprise, Microsoft Copilot, or similar)
Experience with Power BI, Power Automate, and SharePoint administration
Familiarity with AI-specific technical concepts

Benefits

Comp & perks

medical, dental, vision, flex accounts
short and long-term disability
life insurance
long term care insurance
tuition reimbursement
generous Paid Time Off
12 annual holidays
Paid Family Leave
annual Cultural & Heritage Day
Volunteer Day of their choosing
401(k) retirement plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsdata connectorsmiddlewareSaaS platform administrationenterprise AI platformsdata security principlescompliance frameworksenterprise risk managementusage analyticscapacity forecasting

Soft Skills

communication skillstechnical point of contactvendor relationship managementleadershipcollaboration

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsMaster’s degree in Information SystemsMaster’s degree in Technology Management