Billing Analyst
Alvys
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Manage the order to cash cycle for both subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows in Stripe or equivalent systems.
- Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls.
- Lead dispute investigations and resolution with customers, driving swift, professional outcomes.
- Manage the payment & collections process to ensure optimized cash receipts during a customer’s life-cycle, including working with Customer Success, Sales, Support, and Legal teams to resolve disputes.
- Train internal stakeholders on billing nuances, reporting tools, and financial controls.
- Perform complex account reconciliations, including deferred revenue, accounts receivable, and cash accounts.
- Prepare accounting support schedules, variance analyses, and month-end close deliverables.
- Assist in quarterly and annual audit preparation by organizing documentation and responding to inquiries.
- Partner with revenue, Rev ops, and analytics to align data definitions, reporting logic, and reconciliation frameworks.
- Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering teams when needed.
- Support the integration of billing, CRM, and GL systems (e.g., QuickBooks Online); ensure data integrity and automation where possible.
- Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.
Requirements
- 2-5 years of accounting or billing experience, ideally in a start-up or SaaS environment
- Strong experience with billing and subscription management platforms
- Proficiency with cloud ERP accounting systems
- Advanced skills in Excel and Google Sheets (pivot tables, lookups, data validation, formulas) for reporting and reconciliation tasks.
- Familiarity with CRM systems such as Salesforce is a significant plus.
- Solid foundational understanding of core accounting principles (accruals, revenue recognition, receivables management) and reconciliation methodologies
- Demonstrated ability to prepare accurate, detailed financial reports and supporting schedules
- Excellent verbal and written communication skills; ability to articulate financial concepts to cross-functional partners
- Customer service orientation; experience resolving complex billing disputes with professionalism and tact, including willingness to have inbound and outbound (cold) calls to customers to resolve billing issues or concerns.
- Growth mindset — eager to learn new systems, adapt to change, and take ownership of evolving responsibilities
- Comfortable working in a high-growth startup environment, with fluid processes and evolving priorities
- A proactive collaborator who thrives at the intersection of finance and operations
Benefits
- Equal Employment Opportunity
- Commitment to a diverse team
- Accommodations during recruitment process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accountingbillingrevenue recognitionaccount reconciliationfinancial reportingExcelGoogle Sheetscloud ERP accounting systemssubscription managementdata validation
Soft skills
communicationcustomer serviceproblem-solvingcollaborationadaptabilityattention to detailprofessionalismgrowth mindsettactownership