Alvys

Sales Development Rep

• Grow our pipeline of new customers by engaging and qualifying leads through high-volume outbound prospecting to our Mid-Market prospects
• Schedule qualified demos for our Account Executive team, while assisting throughout the sales cycle
• Meet and exceed daily KPI’s and monthly quota expectations
• Be dedicated and persistent in activities to help achieve our sales objectives, while logging and managing activities in our CRM
• Assist in the development and expansion of sales strategies.
• Staying current on company offerings and industry trends within the freight and logistics space
• Potential travel to conferences and trade shows as required.

Mid-Market Sales Development Representative

Recruitment

• Own end-to-end recruiting for technical roles across Engineering, Product, and Design
• Partner closely with hiring managers to define role requirements, ideal candidate profiles, and hiring timelines
• Manage candidates through the full lifecycle: sourcing, screening, interviews, offers, and close
• Proactively source passive technical talent using LinkedIn, Greenhouse, referrals, and creative sourcing strategies
• Build and maintain strong pipelines for current and future technical hiring needs
• Develop market insights around talent availability, compensation expectations, and hiring trends
• Act as a trusted advisor to technical leaders on hiring strategy, interview design, and decision-making
• Provide data-driven guidance on tradeoffs between speed, quality, and leveling
• Ensure interview panels are effective, consistent, and candidate-friendly
• Own technical recruiting workflows in our ATS, ensuring data accuracy and clean reporting
• Continuously improve recruiting processes, interview practices, and candidate experience
• Track and report on key metrics (time-to-hire, pipeline health, conversion rates, etc.)
• Deliver a thoughtful, transparent, and welcoming candidate experience
• Serve as an ambassador for Alvys’ culture, values, and mission throughout the hiring process
• Partner with People and Marketing on employer branding initiatives as needed

Senior Tech Recruiter

Engineering Manager

• Lead a talent-dense, US-based team tasked with automating workflows across our SaaS platform.
• Guide the technical direction of our AI initiatives and mentor a team of engineers.
• Collaborate closely with product managers and designers to deliver innovative solutions that optimize freight transportation logistics.

Backend Engineer

• Lead substantial technical initiatives, such as redesigning and implementing major platforms or infrastructures that impact various engineering teams.
• Drive technical vision and architecture decisions across engineering teams, creating well-thought-out design documents that guide long-term work.
• Research, create proofs of concept, and evangelize new technologies that enhance team capabilities and align with business objectives.
• Dive into unfamiliar code and effect meaningful change, demonstrating adaptability and mastery across the technology stack.
• Own the technical architecture and delivery of large-scale, business-critical systems, ensuring they meet the highest standards for stability, performance, and scalability.
• Think holistically about system architecture, reducing complexity to achieve more with less effort.
• Mentor engineers across teams to accelerate their career growth and encourage participation in technical discussions.
• Share knowledge through tech talks, design reviews, and code reviews to improve development skills across the organization.
• Build effective relationships with non-engineering functions, including product, design, operations, and business development.

Staff Backend Engineer

Data Engineer

• Define and refine Alvys' strategy for LLM-based data products, including data preparation, feature engineering, and semantic layer design for AI applications.
• Build and operationalize large-scale ML and LLM model development and deployment pipelines using Snowflake Cortex and modern MLOps practices.
• Lead the design and evolution of our Snowflake-centric data platform, including storage, processing, semantic modeling, and integration strategies.
• Design and build reliable, performant ETL/ELT pipelines and Reverse ETL workflows for batch, streaming, and real-time data ingestion.
• Leverage Snowflake Cortex for AI/ML workloads, including semantic models, LLM agents, and embedded analytics.
• Develop data models, semantic views, and transformations for both online (real-time) and offline analytical workloads, facilitating business intelligence and predictive analytics.
• Continually monitor, optimize, and tune Snowflake data systems for high scalability, reliability, and cost efficiency.
• Partner with cross-functional teams to implement best practices around data security, quality, governance, and compliance.
• Serve as the organization's go-to expert for emerging data engineering trends, LLM applications, and Snowflake capabilities, providing strategic direction and mentorship to team members.

Senior Data Engineer

• Lead the development and operation of our cutting-edge SaaS platform.
• Integrate technical solutions with advanced research and data methodologies to drive efficiency.
• Streamline processes and drive significant advancements in freight transportation logistics.
• Collaborate with engineering teams to elevate our practices and product capabilities.

Senior Backend Engineer

Customer Success Manager

• Own customer health across your portfolio by proactively managing risk and ensuring continued adoption.
• Conduct QBRs with executives and key stakeholders to highlight ROI, share product roadmap updates, and align on strategic goals.
• Analyze engagement metrics, usage patterns, and sentiment to assess customer health and develop success plans to mitigate churn risk.
• Partner with customers to identify success metrics, implement best practices, and ensure measurable outcomes that tie back to business objectives.
• Identify and qualify upsell or cross-sell opportunities based on customer needs and business impact, partnering with Account Executives as appropriate.
• Collaborate cross-functionally with Product, Engineering, and Support to advocate for customer needs and influence the product roadmap.
• Drive product education and utilization through training, enablement, and change management support.

Enterprise Customer Success Manager

Billing Specialist

• Manage the order to cash cycle for both subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows in Stripe or equivalent systems.
• Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls.
• Lead dispute investigations and resolution with customers, driving swift, professional outcomes.
• Manage the payment & collections process to ensure optimized cash receipts during a customer’s life-cycle, including working with Customer Success, Sales, Support, and Legal teams to resolve disputes.
• Train internal stakeholders on billing nuances, reporting tools, and financial controls.
• Perform complex account reconciliations, including deferred revenue, accounts receivable, and cash accounts.
• Prepare accounting support schedules, variance analyses, and month-end close deliverables.
• Assist in quarterly and annual audit preparation by organizing documentation and responding to inquiries.
• Partner with revenue, Rev ops, and analytics to align data definitions, reporting logic, and reconciliation frameworks.
• Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering teams when needed.
• Support the integration of billing, CRM, and GL systems (e.g., QuickBooks Online); ensure data integrity and automation where possible.
• Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices.