Bilingual Subrogation Collections Specialist

ALTUS Receivables Management

Subrogation Collections Specialist for ARMStrong Insurance Services utilizing negotiation skills for B2B debt recovery. Manage claims resolution and prioritize collection efforts effectively.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $17 - $19 per hourWebsite

About the role

Key responsibilities & impact

Communicate and negotiate directly with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
Locate the best contact information for responsible parties through manual skip tracing, internet searches, and review of claim documents
Generate leads and conversations through a high volume of inbound/outbound calls
Manage and prioritize a high volume of inventory with consistent follow-up
Exercise independent judgment in determining the best path to recovery
Maintain minimum account work standards, as assigned by management

Requirements

What you’ll need

1 year of 3rd-party collections and/or subrogation experience is required
Strong negotiation skills
Effective conflict management skills with the ability to de-escalate difficult situations
Goal oriented
Critical thinker
Professional in both verbal and written communication
Proficient with Microsoft Office
Customer service experience is required

Benefits

Comp & perks

Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

3rd-party collectionssubrogationnegotiationconflict managementcustomer service

Soft Skills

goal orientedcritical thinkerprofessional communicationindependent judgment