Phone Operations Administrative Assistant
ALTUS Receivables Management
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $17 - $20 per hour
About the role
- Save verification from SFTP, fax, and mail sources
- Upload information to auditor SFTP folders
- Attach verification to files in audit systems
- Generate and send appointment, agent, and compliance letters
- Manage carrier correspondence regarding reopens, additional time requests, and status updates
- Enter premium basis into audit systems
- Respond to and manage various shared email inboxes
- Process policy updates and recalls
- Write and review non-productive audits
- Inform auditors and note progress reports of carrier updates
- Maintain thorough knowledge of all tasks handled by the Admin team
- Communicate and coordinate with colleagues as necessary
Requirements
- Strong judgment and critical thinking skills
- Proficient in word processing and email communication
- Excellent communication and writing skills
- Strong computer skills and ability to work in multiple audit systems
- Ability to multitask and work well in a team environment
Benefits
- Benefit package with health, dental, vision, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy
- Weekly pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryaudit systemspolicy updatesnon-productive audits
Soft skills
judgmentcritical thinkingcommunicationwritingmultitaskingteamwork