Subrogation Collections Specialist
ALTUS Receivables Management
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $19 per hour
Job Level
Junior
About the role
- Communicate and negotiate directly with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
- Locate the best contact information for responsible parties through manual skip tracing, internet searches, and review of claim documents
- Generate leads and conversations through a high volume of inbound/outbound calls
- Manage and prioritize a high volume of inventory with consistent follow-up
- Exercise independent judgment in determining the best path to recovery
- Maintain minimum account work standards, as assigned by management
Requirements
- 1 year of 3rd-party collections and/or subrogation experience is required
- Strong negotiation skills
- Effective conflict management skills with the ability to de-escalate difficult situations
- Goal oriented
- Critical thinker
- Professional in both verbal and written communication
- Proficient with Microsoft Office
- Customer service experience is required
Benefits
- Benefits package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
3rd-party collectionssubrogationnegotiationconflict managementcustomer service
Soft skills
goal orientedcritical thinkerprofessional communicationindependent judgment