ALTUS Receivables Management

Legal Commercial Collector Specialist

ALTUS Receivables Management

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $17 - $19 per hour

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Minimum of 80 outbound/inbound calls
  • Negotiate payment in full or secure a payment arrangement
  • Create a sense of urgency on non-paying debtors
  • Work closely with Client Support Representative to resolve disputes
  • Maintain a positive attitude
  • Remain respectful to debtors & peers
  • Strong work ethics and integrity
  • Prioritize time management
  • Remain professional at all times
  • Meet/exceed monthly phone, activity & fee quota’s

Requirements

  • Collections, sales, telemarketing, customer service or call center experience preferred
  • Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
  • Critical Thinker
  • Basic Math and Writing skills
  • SalesForce.com experience a plus
  • Strong attention to detail and goal oriented
  • Ability to deescalate adverse situations
  • Strong interpersonal, communication and organizational skills
  • Dependability
Benefits
  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
collectionssalestelemarketingcustomer servicecall center experiencedata entryMicrosoft OfficeExcelSalesForce.combasic math
Soft skills
critical thinkerstrong attention to detailgoal orientedability to deescalate adverse situationsstrong interpersonal skillscommunication skillsorganizational skillsdependabilitypositive attitudestrong work ethics