Enterprise Account Manager
Altium
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $250,000 per year
About the role
- Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue)
- As an owner of assigned accounts, you will place an emphasis on identifying and communicating readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule
- Serve as the team's internal expert in a particular verticals
- Experience building long-term and successful customer relationships demonstrating empathy, active listening, and resiliency skills
- Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
- Ability to negotiate successfully, prior and after a contract is signed
- Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
- Ability to manage execution of significant or complex contracts including initial intake, renegotiation of terms, and schedules
- Manage and update the pipeline of opportunities within SalesForce
- Availability and willingness to travel as needed to customer sites and meetings
Requirements
- 6+ years of business development or account management experience
- 6+ years working with customers to support a technical product/service
- Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills
- Significant technical knowledge of design software or related technology
- Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features
- Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
- Ability to negotiate successfully
- Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
- Experience in the technology industry is strongly preferred but we will consider candidates with experience selling software as a service product
- Availability and willingness to travel as needed to customer sites and meetings
Benefits
- 🏥 Medical, Dental, Vision Plans and HSA and FSA accounts
- ❤️ Basic Life and AD&D insurance; disability coverage where applicable
- 🌅 Retirement 401(k) Plan Option with Altium match
- 🧘 Calm App and Employee Assistance Program
- 🏖 Paid holidays plus a “Choice Day” off per quarter
- ✈️ Paid time-off on arising schedule upon key milestones
- 🤒 Sick time for Dr. appointments or family health needs
- 👶 Family medical, maternity, paternity, and military leave
- 🏡 Flexible working arrangements available based on role and location
- 🥳 Employee referral and employee-of-the-month programs
- 🖥 Home internet allowance
- 📚 Professional development support
- 🥪 Free lunch, snacks, and drinks in the office
- 🚗 Free parking
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentaccount managementtechnical product supportdesign softwaresoftware as a service
Soft Skills
empathyactive listeningresiliencybusiness judgmentnegotiationwritten communicationverbal communicationpresentation skills