Manager, Settlement Services

Altisource

Manager leading strategic and operational functions in Title & Settlement for Altisource. Ensuring service delivery and management of teams across various operational workflows.

Posted 6/5/2026full-timeRemote • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact

Provide strategic and operational leadership across the Title & Settlement function
Own end-to-end operational performance across Title & Settlement workflows, including Pre-Closing, Closing, Funding, Recording, and Post-Closing
Set and manage service delivery standards, SLAs, turn times, productivity benchmarks, and quality metrics across teams
Drive operational scalability to support volume growth, onboarding of new clients, and legacy portfolio transitions
Lead and manage Team Leads and/or Supervisors, providing direction, coaching, and performance oversight
Own process standardization, documentation, and governance across all settlement workflows
Embed quality and risk management frameworks within daily operations
Serve as an operational partner for key clients, lenders, and underwriters

Requirements

What you’ll need

Bachelor’s degree in Business, Operations Management, Finance, or a related field (preferred)
8–12 years of progressive experience in Title, Escrow, or Settlement Services operations
Demonstrated experience leading scaled operations, complex workflows, and cross-functional initiatives
Experience working with national title underwriters, large lenders, or institutional clients preferred
Deep understanding of Title search, examination, curative, and closing operations
Strong people leadership, coaching, and stakeholder management skills
Data-driven mindset with strong analytical and problem-solving capabilities
Experience with title/settlement systems (e.g., ResWare, Qualia, or proprietary platforms)

Benefits

Comp & perks

career development opportunities
challenging work
great colleagues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Title operationsEscrow operationsSettlement servicesProcess standardizationQuality metricsRisk managementData analysisProblem-solvingWorkflow managementPerformance oversight

Soft Skills

LeadershipCoachingStakeholder managementCommunicationOperational scalabilityTeam managementStrategic thinkingAnalytical mindsetClient partnershipPerformance management