Director – Americas Professional Services

Alteryx

Director of Americas Professional Services at Alteryx overseeing operational strategy and execution for customer-centric outcomes. Leading high-performing teams to build a scalable services organization in a fast-evolving environment.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesLead💰 $154,200 - $203,110 per yearWebsite

About the role

Key responsibilities & impact

Own the Americas Professional Services business, including operational performance, financial results, customer outcomes, organizational health, and execution excellence
Manage the regional Professional Services P&L, including utilization, margins, bookings, forecasting, resource planning, and key operational metrics
Build scalable operating rhythms that improve execution, visibility, and organizational health
Continuously improve delivery processes, governance, resource management, and capacity planning
Establish clear goals, performance expectations, and accountability across the organization
Drive predictable delivery execution while balancing customer success, employee engagement, operational efficiency, and business performance
Lead, coach, and develop Professional Services Managers, Solution Architects, Delivery Consultants, and technical delivery professionals
Recruit, retain, and develop exceptional talent while building leadership capability and succession across the organization
Ensure successful implementation, adoption, and value realization for enterprise customers
Serve as an executive sponsor and escalation point for strategic customer engagements
Collaborate closely with Sales, Customer Success, Product, Support, Finance, and Operations to improve customer outcomes and business performance

Requirements

What you’ll need

10+ years of experience leading Professional Services, Consulting, Customer Success, Technical Delivery, or related customer-facing organizations
7+ years of progressive leadership experience managing managers and technical teams
Demonstrated success leading a Professional Services business with responsibility for operational performance, financial management, utilization, forecasting, and delivery excellence
Proven ability to build and scale organizations in high-growth, fast-changing SaaS or technology companies
Strong operational mindset with experience implementing processes, governance, metrics, and business operating rhythms that improve execution
Demonstrated ability to make timely, high-quality decisions in ambiguous and rapidly changing environments
Experience leading organizational change while maintaining employee engagement and customer satisfaction
Executive presence with exceptional communication, influence, and relationship-building skills
Experience partnering closely with Sales to support customer success while maintaining delivery excellence
Track record of recruiting, developing, and retaining high-performing teams
Willingness to travel up to 25%

Benefits

Comp & perks

A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
An annual $200 home office reimbursement
Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L ManagementUtilization ForecastingResource PlanningDelivery Process ImprovementGovernance ImplementationCapacity PlanningMetrics DevelopmentOrganizational Change LeadershipDecision-Making in Ambiguous EnvironmentsSaaS Business Scaling

Soft Skills

Exceptional CommunicationInfluence and Relationship BuildingEmployee EngagementLeadership Capability Development