
Senior Manager, Technical Writing
Alteryx
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $183,100 - $198,670 per year
Job Level
Senior
About the role
- Lead and mentor a distributed global team of eight technical writers, cultivating excellence, curiosity, and accountability.
- Evolve documentation through AI-assisted authoring, structured content reuse, and tighter integration with in-product help experiences.
- Optimize content operations in Paligo, ensuring consistency and scalability.
- Develop and report on key content metrics, including engagement and impact, to continuously improve quality and inform product decisions.
- Partner closely with Product, UX, and Engineering to ensure documentation reflects real user journeys and drives product adoption.
- Ensure accessibility and inclusivity across all Help documentation formats across our eight supported languages.
- Collaborate with other content teams across Alteryx to deliver a unified digital experience across all company surfaces.
Requirements
- 8+ years of experience in technical writing or developer documentation for SaaS or enterprise software.
- 3+ years of experience leading and developing high-performing, distributed content teams.
- Proven success implementing or scaling a component-based CMS (preferably Paligo or equivalent) with localization workflows.
- Experience with AI-assisted authoring, in-product help systems, and structured content strategies (e.g., DITA, DocBook, XML, or Markdown frameworks).
- Strong command of analytics and performance measurement; comfortable defining KPIs, interpreting telemetry, and presenting results to executives.
- Experience managing and delivering content in large-scale multilingual documentation websites.
- Exceptional communication and collaboration skills across multicultural, technical, and non-technical audiences.
- Empathy for users and passion for simplifying complexity at scale.
Benefits
- Medical
- Retirement
- Financial
- Wellness
- Time off
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingdeveloper documentationcomponent-based CMSPaligoAI-assisted authoringin-product help systemsDITADocBookXMLMarkdown
Soft skills
leadershipmentoringcommunicationcollaborationempathycuriosityaccountabilityorganizational skillsadaptabilityproblem-solving