Alternatives

Community Wellness Worker

Alternatives

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • United States

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Salary

💰 $53,790 per year

About the role

  • Conduct comprehensive Health Risk Assessments (HRA) with individuals living in targeted West Side Chicago zip codes.
  • Ensure accurate documentation of patient assessments, demographics, and identified health concerns in the designated online portal.
  • Assist patients in accessing community resources, such as food assistance, housing support, and health services.
  • Schedule appointments with healthcare providers and provide ongoing support to ensure patient follow-through.
  • Make appropriate referrals to Medical Home Community Health Workers at Wellness West primary care practices for continued care and engagement.
  • Educate community members on the importance of primary care engagement, preventive health measures, and wellness strategies.
  • Conduct home visits to assess patient needs, provide education, and support access to healthcare services.
  • Follow up with patients referred to primary care to ensure continuity of care and address any barriers to access.
  • Collect, record, and analyze program data to track patient engagement and health outcomes.
  • Maintain up-to-date records in ETO and other required databases in compliance with agency standards and privacy regulations.
  • Prepare reports and share data insights with the team to inform program improvements.
  • Conduct outreach at community events to promote services and complete HRAs.
  • Serve as a liaison between patients and healthcare providers to facilitate communication and service access.
  • Advocate for patients by assisting them in navigating the healthcare system and addressing social determinants of health.
  • Participate in weekly one-on-one and team meetings to provide updates on outreach and prevention activities.
  • Collaborate with internal teams and external partners to ensure holistic support for patients.
  • Attend all required trainings and workshops to stay informed on best practices, policies, and interventions related to health promotion.
  • Demonstrate a strong commitment to Positive Youth Development, Restorative Justice, and Trauma-Informed Care in all interactions with patients and the community.
  • Uphold the organization’s mission, values, and policies in daily responsibilities and engagements.
  • Complete all other tasks and responsibilities as assigned by the supervisor in a timely and professional manner.

Requirements

  • High school diploma or GED required; Associate’s or Bachelor’s degree in a related field preferred.
  • Familiarity with Chicago’s West Side communities (residency in a West Side community preferred).
  • Experience in community health, case management, or social services preferred.
  • Strong communication and interpersonal skills with the ability to engage and build rapport with diverse populations.
  • Proficiency in collaborating with healthcare providers and multi-disciplinary teams.
  • Excellent organizational and time management skills with the ability to multitask and prioritize responsibilities.
  • Ability to work independently and demonstrate initiative in outreach efforts.
  • Punctual, reliable, and willing to engage in ongoing learning and development.
  • Ability to maintain professional and confidential relationships with patients and care teams.
  • Cultural competency in working with Black/Latinx and LGBTQ+ youth and families.
  • Knowledge of adolescent/family dynamics, substance abuse, and trauma-informed practices.
  • Comfortable working flexible hours, including evenings and weekends, as needed.
  • Ability to use technology for documentation, scheduling, and communication (e.g., Google Suite, ETO, telehealth platforms).
  • Experience with or willingness to learn assessment tools for hypertension, diabetes, and mild to moderate depression.
  • Consistently learning and working within the following frameworks: Anti-oppression, Positive Youth Development, Trauma-informed and Balanced and Restorative Justice.
  • Committed to working in a community-based, youth-centered organization, with flexibility, cultural responsiveness, and a high level of professionalism and confidentiality.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
health risk assessmentscase managementcommunity healthdata analysisdocumentationreferral processesassessment toolshealthcare navigationpreventive health measureswellness strategies
Soft Skills
communication skillsinterpersonal skillsorganizational skillstime managementmultitaskinginitiativecultural competencyrapport buildingprofessionalismconfidentiality
Certifications
high school diplomaGEDAssociate’s degreeBachelor’s degree