Alternatives

Community Manager

• Conduct comprehensive Health Risk Assessments (HRA) with individuals living in targeted West Side Chicago zip codes.
• Ensure accurate documentation of patient assessments, demographics, and identified health concerns in the designated online portal.
• Assist patients in accessing community resources, such as food assistance, housing support, and health services.
• Schedule appointments with healthcare providers and provide ongoing support to ensure patient follow-through.
• Make appropriate referrals to Medical Home Community Health Workers at Wellness West primary care practices for continued care and engagement.
• Educate community members on the importance of primary care engagement, preventive health measures, and wellness strategies.
• Conduct home visits to assess patient needs, provide education, and support access to healthcare services.
• Follow up with patients referred to primary care to ensure continuity of care and address any barriers to access.
• Collect, record, and analyze program data to track patient engagement and health outcomes.
• Maintain up-to-date records in ETO and other required databases in compliance with agency standards and privacy regulations.
• Prepare reports and share data insights with the team to inform program improvements.
• Conduct outreach at community events to promote services and complete HRAs.
• Serve as a liaison between patients and healthcare providers to facilitate communication and service access.
• Advocate for patients by assisting them in navigating the healthcare system and addressing social determinants of health.
• Participate in weekly one-on-one and team meetings to provide updates on outreach and prevention activities.
• Collaborate with internal teams and external partners to ensure holistic support for patients.
• Attend all required trainings and workshops to stay informed on best practices, policies, and interventions related to health promotion.
• Demonstrate a strong commitment to Positive Youth Development, Restorative Justice, and Trauma-Informed Care in all interactions with patients and the community.
• Uphold the organization’s mission, values, and policies in daily responsibilities and engagements.
• Complete all other tasks and responsibilities as assigned by the supervisor in a timely and professional manner.

Community Wellness Worker

Business Development Rep

• Drive growth of fee-for-service programs by targeting new markets and expanding Alternatives’ reach beyond Chicago in alignment with community demand
• Develop and nurture partnerships with schools, nonprofits, and public agencies throughout Chicagoland and Illinois.
• Listen deeply to partner needs and co-create training opportunities that align with their goals and Alternatives’ mission.
• Represent Alternatives at community forums, conferences, and events to raise awareness of our equity-centered capacity-building services.
• Design proposals and service agreements that balance sustainability with accessibility for partners.
• Track and report on revenue and participation goals in collaboration with the Director of Training.
• Create and refine systems to support outreach, registration, and evaluation.
• Oversee and optimize platforms such as Eventbrite, Zoom, G Suite, Constant Contact, and Efforts to Outcomes (ETO) to streamline participant experience and data tracking.
• Collaborate with the evaluation team to ensure accurate data collection and reporting.
• Partner with the Director of Training, the Training Manager, and Trainers to align paid offerings with organizational capacity and community priorities.

Community Wellness Worker

Business Development Manager