Associate Technical Engineer Intern
Highmark Health
Senior Citrix Virtualization Engineer
Altera Digital Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $105,000 per year
Job Level
Senior
Tech Stack
AzureCitrixCloudITSMServiceNow
About the role
- Implement, configure, and optimize enterprise-level Citrix environments, including servers, ADCs, and related systems.
- Identify and drive opportunities to standardize, enhance, and automate existing processes to improve efficiency and performance.
- Investigate and resolve complex Citrix-related incidents and issues, acting as the third-level escalation for support and troubleshooting.
- Collaborate with multi-disciplinary teams to solve technical problems across a variety of systems and platforms.
- Lead technical projects and contribute to key initiatives to improve team workflows and technical processes.
- Coach, mentor, and elevate junior team members while fostering a collaborative and growth-focused environment.
- Drive root cause analysis and manage problem resolution to improve team efficiency.
- Facilitate knowledge transfer to upskill the team and raise the overall level of technical expertise.
Requirements
- 5+ years in Citrix Virtualization Engineering/Administration, with hands-on experience in planning, assessments, implementations, and migrations for large environments (1000+ users).
- Experience in a healthcare environment is a plus.
- Expertise in Citrix Virtual Apps and Desktops (CVAD) 2203 or later, Citrix NetScaler/ADC, Citrix Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Cloud, and Citrix in Azure.
- Experience with ITSM tools (e.g., ServiceNow) for incident and change management.
- Strong understanding of Citrix architectures and dependencies.
- Excellent interpersonal and communication skills with the ability to engage and influence team members.
Benefits
- Competitive compensation and benefits package
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Citrix Virtualization EngineeringCitrix Virtual Apps and DesktopsCitrix NetScalerCitrix Provisioning ServicesMachine Creation ServicesCitrix CloudCitrix in Azureincident managementchange managementroot cause analysis
Soft skills
interpersonal skillscommunication skillscollaborationmentoringcoachingproblem-solvingteam leadershipprocess improvementknowledge transfertechnical expertise
