Engineer

• Implement, configure, and optimize enterprise-level Citrix environments, including servers, ADCs, and related systems.
• Identify and drive opportunities to standardize, enhance, and automate existing processes to improve efficiency and performance.
• Investigate and resolve complex Citrix-related incidents and issues, acting as the third-level escalation for support and troubleshooting.
• Collaborate with multi-disciplinary teams to solve technical problems across a variety of systems and platforms.
• Lead technical projects and contribute to key initiatives to improve team workflows and technical processes.
• Coach, mentor, and elevate junior team members while fostering a collaborative and growth-focused environment.
• Drive root cause analysis and manage problem resolution to improve team efficiency.
• Facilitate knowledge transfer to upskill the team and raise the overall level of technical expertise.

Senior Citrix Virtualization Engineer

Service Desk Engineer

Engineer III – Cloud

System Performance Engineer

Senior Research and Development Engineer

Substation Project Engineer