Trainer II, EPIC

AltaMed Health Services

Credentialed EPIC Trainer II training clinical staff and validating workflows for AltaMed, a major community healthcare provider. Supporting system implementations, curriculum updates, task forces, and onsite clinic rounding.

Posted 8/19/2026full-timeCommerce • California • 🇺🇸 United StatesMid-LevelSenior💰 $68,848 - $86,060 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and implementing Electronic Health Records systems, particularly EPIC, within healthcare environments. Proficient in project management and performance improvement, with a focus on developing and delivering effective training programs for diverse audiences.

Highest-signal resume keywords

EPIC Credentialed TrainerElectronic Health Records ImplementationProject Management ExperienceTechnical Training for Clinical StaffLearning Management System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronic Health RecordsEPIC SystemsProject ManagementTechnical TrainingCurriculum DevelopmentPerformance ImprovementWorkflow ValidationAdult Training PrinciplesHealthcare Systems ApplicationsData Analysis

Soft Skills

CollaborationCommunicationLeadershipRelationship ManagementAdaptability

Tools & Technologies

Windows ApplicationsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioMicrosoft ProjectSharePoint

Certifications & Qualifications

EPIC CertificationPMP CertificationInformatics Certifications

Industry Keywords

HealthcareClinical SystemsTraining ProgramsOrganizational DevelopmentStakeholder Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Train end users on AltaMed technical and clinical systems and applications, including Ambulatory Electronic Health Records, Managed Care Referral System, CRM, Interactive Intelligence, and other technical systems
Validate and train workflows for AltaMed staff on new or updated core software products for varied audiences
Train staff using standardized training materials
Work with the PT on special projects or assignments
Keep curriculum current with software upgrades and builds
Serve as a primary credentialed trainer during clinical system implementations under the guidance of the PT and Training Manager
Complete assigned tasks within the implementation project scope
Support end users one-to-one in clinics or other healthcare-related environments
Assist with Tip Sheet development
Lead designated task force efforts, including strategy outlines, work delegation, follow-up, milestones, goals, project completion, and lessons learned
Serve as rounding lead over a territory of clinics or one clinic for onsite support

Requirements

What you’ll need

A minimum of 3 years of direct progressive experience implementing Electronic Health Records systems in a large healthcare organization is required
A minimum of 2 years of experience in performance improvement, project management, or program management is required
Previous experience supporting EPIC training and certification programs
Must be EPIC credentialed in at least 3 applications
A minimum of 2 years of technical training experience with Epic System to clinical staff, including providers, nurses, MAs, etc., and adult training principles required
A minimum of 2 years of experience in education, organizational development, or a training-related position is required
Experience maintaining collaborative relationships with internal personnel, business owners, and stakeholders
Experience supporting EPIC training efforts at various stages of go-live
Experience working in a healthcare environment related to clinical and business system applications, training, and education
Intermediate proficiency with Windows-based applications (Word, Excel, PowerPoint, Visio, Project, as well as SharePoint)
A bachelor's degree in healthcare, information technology, biological sciences, education, English, or communications is preferred
Instruction at a traditional secondary, collegiate, or adult school level, OR 2 years of technical training experience with medical/dental devices preferred
Minimum of 2 years of Program/Project Management experience providing cross-functional coordination is preferred
Previous experience rolling out complex training programs to a large population (1500+ people) is preferred
Experience providing thoughtful analysis of the curriculum to provide feedback for improved development of learning outcomes is highly desirable
Informatics certifications are a plus
PMP certification is preferred
Learning Management System experience preferred

Benefits

Comp & perks

Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Discretionary bonuses or incentives may apply