Patient Services Advocate II – Dental

AltaMed Health Services

Patient Services Advocate welcoming patients and attending to their needs to create positive front office experiences. Assisting the healthcare team with patient-focused care and communication skills.

Posted 7/10/2026full-timeEl Monte • California • 🇺🇸 United StatesJunior💰 $25 - $29 per hourWebsite

About the role

Key responsibilities & impact

Welcoming and attending to the needs of all patients
Creating a positive front office patient experience
Managing expectations while demonstrating compassion and respect
Assisting in the delivery of patient-focused care
Demonstrating excellent communication and problem-solving skills

Requirements

What you’ll need

High School diploma or equivalent required
Minimum of 1 to 2 years experience as a customer service agent, greeter, or receptionist- preferred
BLS certification required
Bilingual English/Spanish/Mandarin/Cantonese strongly preferred

Benefits

Comp & perks

Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CompassionRespectProblem-Solving Skills

Certifications

BLS Certification