Field Operations Clerk

AltaGas Ltd.

Field Operations Clerk supporting Field Operations and System O&M maintenance work in Rockville, MD. Documenting work activities and providing clerical support to field crews.

Posted 5/13/2026full-timeRockville • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $26 per hourWebsite

About the role

Key responsibilities & impact

Create Job Packages for maintenance work including but not limited to printing of Service Record Cards, SmallWorld prints and other related documents
Initiate, update FMDRCT conditions and WMIS work requests
Initiate, update and document Miss Utility Locate Ticket information for maintenance work
Initiate permit requests in Web Portal and WMIS and documents information for maintenance work
Use CAD (Computer aided dispatch) and COS (Customer Order System) to track orders put in system
Compile reports on orders pending to dispatch and those dispatched to contractors
Process contractor invoices for payment
Provide support to the Technical Supervisor, and Supervisor
As directed, research customer complaints related to maintenance work performed in the field
Maintain or update network-based rosters, logs, lists, spreadsheets and/or databases related to Field Operations shifts, vehicles, equipment or other information
Provide other clerical support to Field Operations and System O&M field crews as directed by the Technical Supervisor or Supervisor
Make scanned or hard copies of documents as required and maintains or updates associated files
Communicate with internal and external WG customers as needed to perform assigned job duties
Perform other miscellaneous clerical duties, as needed

Requirements

What you’ll need

High School Diploma/GED Required
Working knowledge of Microsoft Office products required
Familiarity with CICS, COS, SMALLWORLD, WMIS, CTS, Web Portal, Web Extender/Application Extender tracking systems preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Holiday pay
Incentive bonus plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CADCICSCOSSMALLWORLDWMISCTSWeb PortalWeb ExtenderApplication Extender

Soft Skills

communicationclerical supportcustomer serviceresearchreport compilation

Certifications

High School DiplomaGED