ALSUS Urbanizadora

Operations Manager

ALSUS Urbanizadora

full-time

Posted on:

Location Type: Office

Location: Heilbronn • Germany

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About the role

  • You are responsible for guest satisfaction — and therefore for organizing the operational workflow at the HANS IM GLÜCK location.
  • You lead the entire team, motivate your staff, create duty rosters for the kitchen, bar and service areas, and regularly conduct training sessions.
  • You monitor key performance indicators such as productivity, personnel costs and cost of goods.
  • Performing daily and monthly financial reconciliations as well as bank deposits is part of the job.
  • You ensure that hygiene regulations and occupational health and safety laws are observed at all times.
  • You are the primary contact person for guests and employees with questions.

Requirements

  • You have vocational training in (chain) gastronomy or a related industry.
  • Commercial experience, particularly in staff management and cost control.
  • Genuine team spirit.
  • You are open-minded and enthusiastic.
  • You can motivate others and are good with people.
  • Commitment: you enjoy rolling up your sleeves, taking responsibility and getting things done.
  • Service orientation and flexibility.
Benefits
  • Enjoyable work in a great team
  • Varied responsibilities and a relaxed atmosphere (first-name culture, no uniform, respect and collaboration at eye level)
  • A secure position with fair and punctual pay
  • A conveniently located workplace in a central location
  • Free drinks and discounted staff meals
  • Individual advancement and training opportunities through our in-house academy
  • A company that continues to grow sustainably
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reconciliationcost controlkey performance indicatorsduty roster creationtraining sessions
Soft Skills
team leadershipmotivationcommunicationservice orientationflexibilitycommitmentopen-mindednessenthusiasm
Certifications
vocational training in gastronomy