Operations Manager
ALSUS Urbanizadora
full-time
Posted on:
Location Type: Office
Location: Pforzheim • Germany
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About the role
- Ensure guest satisfaction and oversee the day-to-day operations at the HANS IM GLÜCK location
- Lead the entire team and motivate staff
- Create work schedules for kitchen, bar and front-of-house
- Conduct regular staff training
- Monitor key metrics such as productivity, personnel costs and cost of goods
- Perform daily and monthly financial reconciliations and bank deposits
- Ensure compliance with hygiene regulations and occupational health and safety laws
- Serve as the primary point of contact for guest and staff inquiries
Requirements
- Vocational training or background in (chain) gastronomy or related industries
- Commercial/administrative experience, especially in personnel management and cost control
- Genuine team spirit
- Outgoing personality and enthusiasm
- Ability to motivate others and strong interpersonal skills
- Willingness to take initiative: assume responsibility and actively contribute
- Service-oriented mindset and flexibility
Benefits
- Enjoy working in a great team
- Varied tasks and a relaxed atmosphere (informal culture, no uniform, respectful collaboration and flat hierarchy)
- A secure position with fair and punctual pay
- A centrally located workplace with good transport connections
- Complimentary drinks and discounted staff meals
- Individual career progression and training opportunities through our in-house academy
- A company committed to sustainable growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial reconciliationcost controlpersonnel managementscheduling
Soft Skills
team spiritinterpersonal skillsmotivationinitiativeservice-oriented mindsetflexibilityenthusiasmleadership
Certifications
vocational training in gastronomy