ALSUS Urbanizadora

Operations Manager

ALSUS Urbanizadora

full-time

Posted on:

Location Type: Office

Location: Karlsruhe • Germany

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About the role

  • You are responsible for guest satisfaction — and for organizing the operational workflow at the HANS IM GLÜCK location.
  • You lead the entire team, motivate your employees, create staff schedules for the kitchen, bar and service areas, and provide regular training.
  • You monitor key performance indicators such as productivity, labor costs and food & beverage costs.
  • Performing daily and monthly reconciliations as well as bank deposits is part of the role.
  • You also ensure that hygiene regulations and occupational health and safety laws are complied with at all times.
  • You are the first point of contact for questions from guests and employees.

Requirements

  • You have completed training in (chain) gastronomy or a related field.
  • Business experience, particularly in personnel management and cost control.
  • Genuine team spirit.
  • You are open-minded and enthusiastic.
  • You can motivate others and have strong interpersonal skills.
  • Hands-on attitude: you like to pitch in, take responsibility and are a proactive doer.
  • Service orientation and flexibility.
Benefits
  • Enjoyable work in a great team
  • Varied responsibilities and a relaxed atmosphere (first-name culture, no uniform, respectful collaboration on an equal footing)
  • A secure job with fair and punctual pay
  • An easily accessible workplace in a central location
  • Free drinks and discounted staff meals
  • Individual advancement and training opportunities through our in-house academy
  • A company that is growing sustainably
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
personnel managementcost controlkey performance indicatorshygiene regulationsoccupational health and safety lawsreconciliationsbank deposits
Soft Skills
team spiritinterpersonal skillsmotivationopen-mindednessenthusiasmhands-on attituderesponsibilityproactiveservice orientationflexibility
Certifications
training in gastronomy