Field Service Engineer

Alphatec Spine

Field Service Engineer installing and maintaining complex imaging devices in Los Angeles and San Diego. Requires expertise in biomedical equipment and strong customer interaction skills.

Posted 5/7/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $85,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices.
Performs corrective and preventive maintenance on customer owned equipment within an assigned territory.
Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area.
Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned.
Responsible for troubleshooting, repairing and maintaining complex clinical systems.
Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares.
Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice.
Will provide technical guidance and assistance to customers as required.
Performs final calibration, compliance testing and applications training as required for customer acceptance.
Will adhere to and ensure compliance with safety policies and good manufacturing practices.
Must inspire total customer confidence in abilities to resolve technical problems.

Requirements

What you’ll need

Bachelor's degree or equivalent experience in an electro-mechanical field
Previous biomedical, x-ray fundamentals, electronics, or computer technology training required
Must possess the ability to grasp new product technology with a minimum in formal training and the use of technical publications and maintenance procedures.
Must have demonstrated a high aptitude to thoroughly understand complex systems
Previous experience in servicing complex electronic and electromechanical systems in the medical field
Two or more years hands on experience in troubleshooting, repairing, and maintaining biomedical, clinical and/or X-ray diagnostic imaging equipment.
Capable of operating all test equipment and instrumentation related to the job, (oscilloscope, diagnostic testers, RF measurement equipment, etc.)
Strong verbal and written communication skills; comfortable presenting to senior management
Proficient analytical, problem solving, decision-making skills
Able and willing to work extended hours and weekends as needed
Must have a valid driver’s license and be able to rent a car for service travel purposes.
Must have good communications skills, both verbal and written.
Must possess excellent interpersonal skills.
Must be capable of working without supervision.
Must be able to do heavy lifting (50 lbs or more)
Must be willing to travel extensively.
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Wellness ResourcesFree
Stock Option Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingrepairingmaintenancecalibrationdiagnostic imaging equipmentelectromechanical systemstest equipment operationX-ray fundamentalsbiomedical technologyelectronics

Soft Skills

communication skillsinterpersonal skillsanalytical skillsproblem solvingdecision-makingability to work without supervisioncustomer confidencepresentation skillsadaptabilitytime management

Certifications

Bachelor's degree in electro-mechanical fieldhospital credentialsCOVID-19 vaccination