Alphatec Spine

Account Executive

• Grow business in targeted area of responsibility
• Achieves monthly, quarterly and annual sales goals
• Collaborates with sales management to establish territory selling strategy/tactics
• Responds to customer needs, requirements and problems in accordance with Company policy
• Develops relationships with surgeons and other appropriate contacts within target accounts, ensuring customer satisfaction by managing and monitoring the sales order process
• Maintains account records and report activities and submits as required by the Company.
• Follows Alphatec training and procedures requirements including annual certifications
• Coordinates product shipping schedules and delivery of merchandise and services
• Participates in sales meetings, trade shows, conventions and other company and/or industry events as requested
• Understands how to use analytics and technology to drive greater business decisions
• - Performs additional duties as assigned

Sales Representative

Field Engineer

• Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices. Performs corrective and preventive maintenance on customer owned equipment within an assigned territory.
• Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area.
• Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned.
• Responsible for troubleshooting, repairing and maintaining complex clinical systems.
• Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares.
• Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice.
• Will provide technical guidance and assistance to customers as required.
• Performs final calibration, compliance testing and applications training as required for customer acceptance.
• Will adhere to and ensure compliance with safety policies and good manufacturing practices.
• Must inspire total customer confidence in abilities to resolve technical problems.

Field Service Engineer

• Grow business in targeted area of responsibility
• Achieves monthly, quarterly and annual sales goals
• Collaborates with sales management to establish territory selling strategy/tactics
• Responds to customer needs, requirements and problems in accordance with Company policy
• Develops relationships with surgeons and other appropriate contacts within target accounts, ensuring customer satisfaction by managing and monitoring the sales order process
• Maintains account records and report activities and submits as required by the Company.
• Follows Alphatec training and procedures requirements including annual certifications
• Coordinates product shipping schedules and delivery of merchandise and services
• Participates in sales meetings, trade shows, conventions and other company and/or industry events as requested
• Understands how to use analytics and technology to drive greater business decisions
• Performs additional duties as assigned

Sales

• Develops and implements sales strategies to achieve quota and increase market share in assigned Region.
• Identify, target, and qualify new accounts that have the potential to acquire an EOS
• Arrange appointments with key stakeholders, which may include pre-arranged meetings or regular calling to achieve these
• Involve assigned team members as needed in the closing process
• Continually build industry and customer relationships
• Communicates sales activity and works closely with assigned Field representatives including Applications, Service, and Marketing
• Provide customer with product literature and can discuss the points that are most relevant to the customer
• Establishes sales objectives by creating a sales plan and quota for his/her region together with Manager.
• Enters info into CRM (Salesforce) on weekly basis
• Develops and maintains prospect and customer list based on strategic marketing data and other sources for sales leads
• Conducts one-on-one and group sales presentations
• Manages client relationship through all phases of the sales cycle
• Demonstrates products and represent the company at trade shows as needed
• Participate in ongoing individual and team training

Sales Representative

Field Service Engineer

Sales Representative

Regional Sales Manager, EOS