Director, Account Management – Corporate

AlphaSense

Director of Account Management at AlphaSense leading a team to exceed retention targets. Driving customer relationships and overseeing account managers to enhance client value.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesLead💰 $167,000 - $193,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Account Management teams to achieve renewal targets and drive revenue growth through strategic account servicing and client relationship management. Proficient in operationalizing the customer journey within a technical SaaS environment.

Highest-signal resume keywords

10+ Years Experience In Sales5+ Years In People ManagementExperience With Seven-Figure DealsStrong Rapport-Building SkillsExcellent Oral And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient SuccessRevenue Growth ForecastingRenewal NegotiationsCustomer Journey Operationalization

Soft Skills

Coaching And MentoringProactive PersonalityTime ManagementPositive AttitudeConsultative Approach

Industry Keywords

SaaS EnvironmentCustomer OutcomesChurn ReductionTalent DevelopmentSales Collaboration

About the role

Key responsibilities & impact

Lead a team of Account Managers, helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Account Executives to close deals.
Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption.
Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data.
Coach and mentor your team on call coaching, best practices, and accountability.
Provide visibility into your team’s performance to leadership.
Recruit top talent to build your growing team.
Collaborate with sales to drive successful growth outcomes.

Requirements

What you’ll need

10+ years of experience in sales, account management, or client success, with at least 5 years in people management
Have experience working seven-figure deals, strategic account servicing and renewal negotiations
Strong aptitude for learning, particularly in a technical SaaS environment
Experience operationalizing the customer journey
Confident, consultative, and client-facing professional with a proactive personality
Ability to thrive in a dynamic, entrepreneurial environment
Strong rapport-building skills and a positive, energetic attitude
Excellent oral, written, and presentation skills
Great time management skills, even under pressure
Willingness to travel as needed.

Benefits

Comp & perks

performance-based bonus
equity
generous benefits program