Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact
Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution
Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications
Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas
Collaborate closely with engineering to ensure seamless post-sale support and product optimization
Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations
Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices

Requirements

Entrepreneurial mindset with a passion for driving customer adoption
5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment
10+ years of customer facing experience for a SaaS solution
Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders
Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership
Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams
Technical proficiency in software development within one or more of the following: Backend development (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular)
Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization
Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture
Background in financial markets or FinTech and experience with market intelligence solutions is a plus.

Benefits

Performance-based bonus
Equity
Generous benefits program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

REST APIsGraphQL APIsBackend developmentJavaC#Node.jsPythonPHPWeb developmentJavaScript

Soft Skills

entrepreneurial mindsetpresentation skillscollaborativeinfluentialrelationship buildingcustomer adoptiontechnical acumenengagementcredibilitycommunication