AlphaSense

Sales Engineer, Large Deployments

AlphaSense

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $106,000 per year

About the role

  • Own the entirety of the deployment phase, including the development of detailed project plans, defining critical milestones, and proactively mitigating risks to ensure a successful deployment
  • Serve as the main point of contact for deployment activities, leading regular project status meetings, aligning resources (e.g., Sales, Marketing, Product, etc), and communicating progress, risks, and deployment status
  • Act as a resource for analyzing implementation trends, potential bottlenecks, and translating data into clear, actionable insights for both internal teams and external stakeholders.
  • Actively identify areas for improvement in our existing deployment methodologies, develop and document best practices and standardized playbooks, and implement scalable solutions to ensure a smoother, faster onboarding experience for all future clients
  • Develop a strong understanding of the product, the persona of customers, the reason for investment, and how this maps back to the customer lifecycle

Requirements

  • At least 4+ years of experience as a client-facing Implementation Consultant or Professional Services Consultant, preferably in a B2B SaaS environment
  • Experience with change management best practices, ensuring a successful transition for client organizations after deployment
  • Strong sense of seeing a project through completion and managing tasks. Familiarity with project management tools (Linear, Jira, Asana, Rocketlane, etc.) and CRM software (Salesforce) for tracking deployments and client information is a must
  • Understand how to slice through data, with the ability to look at deployment metrics, understand key trends, and develop both internal and external reports. Must be proficient in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data validation)
  • Interest in identifying operational inefficiencies and driving organizational change through the development of scalable processes and documentation.
  • Excellent communication skills to persuade both senior client leadership and internal stakeholders to keep projects on track and mitigate risk.
Benefits
  • Performance-based bonus
  • Equity
  • Generous benefits program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementdata analysisdeployment metricsMicrosoft ExcelGoogle Sheetspivot tablescomplex formulasdata validation
Soft Skills
communicationleadershipproblem-solvingorganizational changetask managementpersuasioncollaborationanalytical thinking