Wholesale Mortgage Account Manager
Summit Funding, Inc.
Account Manager, Crypto
AlphaPoint
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Web3
About the role
- Serve as the face of the company for assigned clients, ensuring they achieve maximum value from products
- Build deep, trusted relationships with exchanges, brokerages, and fintechs
- Proactively manage client needs and drive adoption of new features
- Manage, escalate, and drive satisfactory resolution of client needs within scope of expectations
- Work with customer support, technical operations, product management, development and engineering teams to determine client requirements and communicate to all parties
- Provide technology or product updates to clients as needed
- Participate in creation of new processes and tools to support fast-growing business needs
- Incorporate requirements from external parties and assess impact on project timetables and deliverables
- Learn and speak to AlphaPoint’s applications and ensure client issues are tracked and delivered within deadlines
- Exhibit strong business judgment, influencing skills, leadership, communication, and ability to work autonomously
Requirements
- At least 5 years of experience as an Account Manager
- Must have experience in the Crypto/Web3/Blockchain industry
- Experience working with trading or post-trading, payment, or financial processing products
- Experience with emerging blockchain technologies
- Passionate about the blockchain and Crypto space
- Knowledge of Financial Technology
