AlphaPoint

Support Engineer

• Responsible for system uptime and integrity of customer systems - must be capable of building and architecting systems to maintain uptime
• Documenting technical designs and creating training materials and documentation
• Monitoring daily operations, including server hardware, software, and operating systems
• Managing installations, upgrades, and maintenance of deployments of Linux, virtual environments such as proxmox as well as containerized environments such as docker
• Work closely with dev-ops to implement and scale-up automation of core tasks
• Ensuring protection of data assets by maintaining strict security policies and guidelines
• Testing, troubleshooting, and modifying information systems so that they operate effectively
• Work alongside TechOps, IT staff, IT Security and System Administrators

Tech Ops Engineer – Overnight EST Support