AlphaPoint

Account Manager

AlphaPoint

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Web3

About the role

  • Manage, escalate, drive satisfactory resolution of client’s needs and demands within scope of expectations, as well as provide partnership.
  • Work with customer support, technical operations, product management, development and engineering teams to determine client requirements and provide communication to all parties.
  • Provide technology or product updates to clients on an as needed basis.
  • Participate in the creation of new processes and tools as necessary to support the needs and requirements of a fast-growing business.
  • Incorporate requirements from external parties and assess impact on project timetables and deliverables
  • Possess the ability to learn and speak to AlphaPoint’s applications.
  • Ensure client issues are tracked and delivered on within appropriate deadlines.

Requirements

  • At least 5 years of experience as an Account Manager
  • Must have experience in the Crypto/Web3/Blockchain industry.
  • Experience working with trading or post-trading, payment, or financial processing products.
  • Experience with emerging blockchain technologies
  • Passionate about the blockchain and Crypto space
  • Knowledge of Financial Technology
Benefits
  • Competitive salary
  • Unlimited Vacation
  • Brex company credit card
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and an inspiring startup environment with colleagues internationally

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementclient relationship managementproject managementprocess creationblockchain technologiesfinancial processingtrading productspayment systemstechnology updatesrequirements assessment
Soft skills
communicationproblem-solvingcollaborationadaptabilityclient advocacypartnership buildingtime managementorganizational skillslearning agilitycustomer focus