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Alper Seguros

Operations Assistant I – Health Benefits Management

Alper Seguros

Assistente de operações apoiando clientes de benefícios de saúde na Alper, corretora de seguros brasileira. Mantendo beneficiários e processando faturamento mensal.

Posted 8/21/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong operational and administrative support capabilities, with a focus on client relationship management, billing processes, and report generation. Proficient in Excel for data management and reporting within health benefits operations.

Highest-signal resume keywords
Health Benefits Operations ExperienceClient Relationship ManagementIntermediate Excel SkillsAdministrative SupportBilling Process Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Certifications & Qualifications
High School Diploma
Industry Keywords
Client Portfolio ManagementMonthly ReportingDatabase MaintenanceCustomer SupportProcess Compliance

About the role

Key responsibilities & impact
  • Provide operational and administrative support for the client portfolio.
  • Provide support through all communication tools and applications, building client relationships, providing guidance, and resolving issues and questions.
  • Generate and send monthly reports to clients.
  • Maintain the database of covered lives and active clients, including adding and canceling covered lives.
  • Create and update simple reports for clients.
  • Perform administrative activities for the department.
  • Control, monitor, and process clients’ monthly billing, ensuring process compliance and client satisfaction.

Requirements

What you’ll need
  • High school diploma.
  • Previous experience in health benefits operations or customer support is desirable.
  • Intermediate Excel skills and practical experience using Excel.
  • This position is also open to persons with disabilities (PwD).