Billing Technician IV

Alper Seguros

Responsible for managing complex billing processes at Alper Seguros, ensuring data accuracy and compliance. Support clients and operators in resolving critical inconsistencies and ensuring SLA adherence.

Posted 7/29/2026full-timeSão Caetano do Sul • BrasilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex billing processes, ensuring data accuracy and compliance with established procedures. Proficient in advanced Excel for data analysis and reconciliation, with a strong focus on meeting SLA deadlines and maintaining information integrity across platforms.

Highest-signal resume keywords

Billing ManagementData AccuracyAdvanced ExcelReconciliation SystemsAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ManagementReconciliationData ProcessingComplex FormulasDetailed Billing AnalysisCustom AllocationsData ValidationSLA ComplianceDocumentation ValidationSystem Postings

Soft Skills

Logical ReasoningAnalytical MindsetTask PrioritizationDeadline Management

Tools & Technologies

QbemQuiver Pro

Industry Keywords

Transaction ProcessesClient InterfaceComplianceQuality StandardsProductivity Control

About the role

Key responsibilities & impact

Responsible for managing the most complex billing and transaction processes, ensuring data accuracy and compliance with customized allocations and registration updates at carriers.
Act as technical support to resolve critical inconsistencies and interface with clients and carriers, ensuring SLA compliance and the integrity of information across all platforms.
Respond to tickets in the client’s system.
Interface with clients and carriers to resolve issues.
Receive daily client transactions via email and/or system, following contractual rules, established procedures and policies, and meeting SLA deadlines.
Validate documentation and supporting information before entry to ensure data accuracy.
Monitor and correct inconsistencies identified in records.
Ensure that all enrollment and maintenance activities comply with carriers’ general conditions and rules.
Support the creation and update of area procedure manuals.
Perform detailed billing analyses, identifying and correcting discrepancies.
Execute complex custom allocations and validate calculations.
Coordinate the sending and verification of files with clients and carriers.
Track copay exemption processes, ensuring traceability.
Perform and validate system postings and ensure data integrity across platforms (Qbem, Quiver Pro, etc.).
Contribute to the control of productivity and quality indicators.
Prepare customized payroll/files according to client specifications.
Ensure compliance with SLAs and established quality standards.

Requirements

What you’ll need

High school diploma.
Experience in billing, reconciliation, or complex financial routines.
Advanced Excel (data processing, pivot tables, complex formulas).
Solid knowledge of billing and reconciliation systems.
Logical reasoning and analytical mindset.
Ability to prioritize tasks and work under tight deadlines.

Benefits

Comp & perks

Medical and dental coverage through Bradesco Seguros.
Meal or food allowance via flexible card.
Transportation allowance.
Profit sharing (PLR).
Total Pass: access to top-tier gym plans at exclusive rates.
Life insurance.
Partnerships with language schools, exchange programs, universities and various courses.
Discounts on personal insurance for you and your immediate family (parents, children and spouse).
Childcare assistance and programs that promote maternal and infant health.
Paid holiday on Insurance Professional Day.