Implementation Analyst I – Corporate Benefits
Alper Seguros
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Responsible for developing and executing the communication plan for each implementation project, ensuring beneficiary engagement and understanding of newly contracted products and services.
- Acts strategically with the client and internal areas, planning actions and materials that ensure clear, consistent communication aligned with operational processes.
- Understands the context, audience profile and product being implemented to tailor communication effectively and personally.
- Builds the communication strategy for each project in partnership with the client, ensuring clarity, engagement and proper positioning of benefits.
- Prepares the communication plan, recommending appropriate materials, channels and formats for each audience.
- Creates materials, announcements, information sheets, presentations and visual content aligned with the company identity and client guidelines.
- Delivers presentations, trainings and briefings on new products and services, both online and in person.
- Holds Q&A sessions to clarify doubts for policyholders and provide support to partner areas.
- Collaborates with internal teams involved (Implementation, Operations, Layout/Design, Administration, Customer Relations and Technology) to ensure systems and registries are correct before product and material rollout.
- Has in-depth knowledge of Alper’s internal services and products, ensuring consistency and accuracy of communications with clients and policyholders.
- Monitors the progress of implementations, adjusting communication as the project evolves.
- Keeps communication materials and templates organized and up to date, contributing to standardization and continuous improvement.
- Works consultatively and collaboratively, proposing improvements and innovations in project engagement and communication strategies.
Requirements
- Bachelor's degree (completed)
- Experience as a presenter/trainer at an insurance brokerage or insurer
- Systems: PowerPoint, Canva, and material layout/design systems
- Knowledge of insurer products, differentiators and services
- Familiarity with ANS and SUSEP regulations
- Clear communication, professional presentation and public speaking skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
communication plan developmentpresentation skillstraining deliverymaterial creationaudience profilingproject monitoringcontent alignmentstrategic planningengagement strategies
Soft Skills
clear communicationprofessional presentationpublic speakingcollaborationconsultative approachadaptabilityorganizational skillsinnovationinterpersonal skills
Certifications
Bachelor's degree