Registered Client Service Associate

Alpaca

Registered Brokerage Client Service Associate supporting clients and broker partners for Alpaca, a global brokerage infrastructure provider. Processing operational requests, resolving transfer and account issues, and coordinating with internal brokerage teams.

Posted 8/17/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client service within the securities industry, with a strong focus on operational tasks, regulatory compliance, and effective communication. Proficient in KYC and client onboarding processes, ensuring accuracy and reliability in all interactions.

Highest-signal resume keywords

FINRA Series 7 LicenseSecurities Industry ExperienceKYC UnderstandingRegulatory ComplianceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Request ProcessingAccount UpdatesACATs InitiationForm Submission ResearchCash and Stock Journals

Soft Skills

Strong Written CommunicationCollaboration in Remote TeamsAdaptability to ChangePositive DemeanorReliability

Certifications & Qualifications

FINRA Series 7 License

Industry Keywords

KYCClient OnboardingFINRA RegulationsFederal RegulationsSEC Regulations

About the role

Key responsibilities & impact

Assist clients and broker partners as the first point of contact for service needs and issues
Submit and process operational requests, including funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks
Research and respond to client issues involving form submissions, transfers, and other operational items
Interact with trading, brokerage operations, sales, solutions, customer success, engineering, and product teams to resolve client issues
Ensure new business paperwork is accurately and successfully submitted
Make independent decisions within general guidelines
Apply a basic understanding of KYC and client onboarding processes

Requirements

What you’ll need

One to two years of experience in the securities industry
FINRA Series 7 license
Strong attention to detail, accuracy, and reliability
Strong written and communication skills
Experience with FINRA, Federal, and SEC regulations
Ability to collaborate and work effectively in a remote team environment
Ability to adapt to changing business and regulatory environments
Basic understanding of KYC and client onboarding processes
Positive and resilient demeanor in a fast-paced environment
Ability to make independent decisions within general guidelines

Benefits

Comp & perks

Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card