Product Manager, Accounts

Alpaca

Product Manager responsible for KYC and account verification in Alpaca's brokerage accounts domain. Working collaboratively with legal, engineering, and operations teams to ensure compliance and efficient product delivery.

Posted 5/22/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own one core accounts sub-surface end-to-end (KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA cross-work) - drive prioritization, API design, and rollout inside your surface.
Run discovery with partners and prospects against real integration constraints, translate findings into a sequenced backlog for your surface, and push back on requests that don’t fit the platform without over-promising.
Ship to production at the cadence of a high-growth platform - write clear PRDs, align with engineering on API contracts, and produce documentation partners can implement against.
Partner with compliance and legal on product decisions that touch licensing, KYC / AML, identity verification, and account-model design - comfortable shipping in parallel with them in a regulated environment.
Improve operational efficiency in your surface - exception handling, partner-facing tooling, automation of repetitive ops - and own the metrics.
Track adoption beyond GA - onboarding funnel health, API adoption, time-to-first-funded-account, verification pass rates, partner-reported blockers - and iterate on docs, SDK ergonomics, and rollout sequencing until your surface is actually being adopted.
Report timely and accurately on product status and results to internal and external stakeholders, including partners.

Requirements

What you’ll need

5+ years of experience in Product Management, Engineering, Consulting, or starting a startup - preferably in brokerage, fintech, payments, or identity / accounts infrastructure.
Demonstrated depth on at least one accounts surface - KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA - shipped to production scale.
Experience shipping B2B / developer-facing products: SDKs, APIs, partner integrations where developers and partners are the primary customer, not just end users.
Comfort shipping in parallel with compliance and legal in a regulated environment.
Experience analyzing data using SQL and a relevant BI tool.
Bachelor’s degree in computer science, engineering, finance, or equivalent.
Business acumen to weigh stakeholder, tech feasibility, time, and budget tradeoffs.

Benefits

Comp & perks

Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYCidentity verificationAPI designSQLBI toolsSDKsB2B productspartner integrationsoperational efficiencyexception handling

Soft Skills

product managementcommunicationstakeholder managementprioritizationanalytical thinkingcollaborationadaptabilitybusiness acumendocumentation skillsproblem-solving