Clinical Training Specialist

Alopex

Clinical Training Specialist Lead managing onboarding training for clinical staff across multiple service lines. Focused on ensuring high-quality, patient-centered care with a virtual approach.

Posted 8/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training programs for clinical and care coordination staff, with a strong focus on chronic disease management, virtual care delivery, and compliance with CMS guidelines. Proficient in utilizing various training platforms and tools to enhance learning and ensure effective adoption of care delivery protocols.

Highest-signal resume keywords

Clinical Experience in Care ManagementTraining and Clinical Education ExperienceKnowledge of CMS Billing RequirementsProficient in Virtual Training DeliveryExperience with Electronic Health Records (EHRs)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chronic Disease ManagementCare CoordinationTraining Content DevelopmentKnowledge AssessmentProgram CompliancePatient EngagementRemote Monitoring ToolsWorkflow DocumentationCare Delivery ProtocolsData Evaluation

Soft Skills

Excellent Communication SkillsCultural SensitivityCoaching and MentoringCollaborationContinuous Learning Advocacy

Tools & Technologies

ZoomMicrosoft TeamsLearning Management Systems (LMS)Electronic Health Records (EHRs)Care Management Platforms

Industry Keywords

CCMRPMPCMRTMTCMSNFFQHCIMGPopulation HealthVirtual Care

About the role

Key responsibilities & impact

Lead and manage onboarding training for new clinical and care coordination staff across all service lines (CCM, RPM, PCM, RTM, TCM).
Design and deliver scalable, engaging training content tailored to each care program and market segment (SNF, FQHC, IMG).
Provide culturally sensitive training that acknowledges and respects the diverse needs of both patient and staff populations.
Train clinical teams and technical customers on ShiFox developments to ensure adoption and alignment with care delivery protocols.
Create and maintain SOPs, workflow guides, and job aids to support accurate documentation and program compliance.
Train staff on best practices for chronic disease management, patient engagement, virtual care delivery, and use of remote monitoring tools and platforms.
Stay up to date with CMS guidelines and payer-specific policies impacting each service line; ensure training content reflects the latest standards.
Conduct knowledge assessments, evaluate training effectiveness, and recommend improvement strategies based on data and performance trends.
Collaborate with clinical leadership, compliance, and quality assurance teams to address knowledge gaps and reinforce high standards of care.
Support new program launches, service line expansions, and clinical workflow changes with timely training interventions.
Serve as a coach and mentor, reinforcing a culture of continuous learning, clinical excellence, and patient advocacy.

Requirements

What you’ll need

Minimum 3 years of clinical experience in care management, chronic disease management, or population health.
At least 2 years of experience in training, clinical education, or clinical quality roles, preferably in a virtual care environment.
Strong working knowledge of CMS billing requirements and care delivery models for CCM, RPM, PCM, RTM, and TCM.
Familiarity with the operations and needs of SNFs, FQHCs, and IMGs.
Proficient in virtual training delivery using platforms such as Zoom, Microsoft Teams, and learning management systems (LMS).
Experience with electronic health records (EHRs), care management platforms, and remote monitoring tools.
Excellent verbal and written communication skills with the ability to engage learners across clinical and non-clinical roles.

Benefits

Comp & perks

Reliable and stable Internet
A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions.