IT Support – Part-time
Alongside
part-time
Posted on:
Location Type: Remote
Location: Portugal
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About the role
- Remote support for Microsoft 365 (Outlook, Teams, Office, Defender)
- User account management and basic permissions
- Email security support (e.g., Mimecast)
- Basic setup of new devices and software installation
- Remote monitoring of endpoints (e.g., via NinjaOne)
- General troubleshooting of simple IT issues
- Documentation of basic IT processes
Requirements
- Basic experience in IT Support or Systems Administration
- Familiarity with Microsoft 365 and remote troubleshooting
- Ability to work independently and communicate clearly
- Comfortable managing simple IT tasks remotely
- Fluent in English
Benefits
- Available for freelance work or service contracts
- Part-time (~10 hours per month)
- Fully remote (Based in Portugal)
- Flexible schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT SupportSystems AdministrationEmail securityRemote troubleshootingUser account managementDevice setupSoftware installationEndpoint monitoringTroubleshootingDocumentation
Soft Skills
IndependenceClear communication