Improve community perception by actively engaging with users to shift sentiment, create constructive discussions, and provide helpful information.
Moderate and enforce community rules: handle negative comments, remove rule-breaking content, and maintain a safe, productive environment.
Build community on Reddit, Discord, X and other platforms by creating engaging posts, encouraging peer support, and growing participation.
Create motivating content (drawing from resources like Freecash Academy) to increase activity and drive positive interaction.
Collaborate cross-team with support to answer product questions and ensure users feel heard.
Requirements
Proven experience managing online communities across platforms (Reddit, Discord, X, etc.) with strong knowledge of moderation best practices and community dynamics.
Experience in gaming or digital products with highly interactive user bases.
Ability to create engaging content, spark discussions, and respond with a professional yet personable tone.
Skilled at managing disputes and addressing negative feedback with empathy.
Self-motivated, independent, and proactive; able to identify growth opportunities without heavy guidance.
Bonus: Proven track record in turning around negative perception and driving measurable community growth.
Must be able to be present in the Berlin office every weekday (team culture requirement).
Applicants asked to provide LinkedIn profile, current location, salary expectations, visa sponsorship status, links to communities managed; resume optional.