Allwyn UK

Client Services Manager, Account Manager

Allwyn UK

full-time

Posted on:

Location Type: Hybrid

Location: Watford • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

Swift

About the role

  • Manage the creative development, execution, and delivery of multi-channel advertising campaigns, ensuring each project meets the brief, brand standards, deadlines, and budget requirements.
  • In-depth understanding of the production process, timelines, and roles & responsibilities at each stage.
  • Help oversee the playout process for radio, VOD and TV ads, ensuring accurate scheduling, asset trafficking, and platform compliance.
  • Have a clear perspective and passion for great creative work, with strong judgement.
  • Be able to distinguish clearly between a strategy, an idea, and execution.
  • Enthusiastic approach to industry trends, inspiring work, and adopting new ways-of-working.
  • Act as the main point of contact between internal brand stakeholders and the Creative Hub team.
  • Ensuring clear and proactive communication and swift problem resolution.
  • Build strong relationships with cross-functional teams: Brand, Creative, Production, Media, and Legal; ensuring all stakeholder voices align with campaign objectives and compliance requirements.
  • Agency partner collaboration to ensure alignment of brand campaign strategy and content strategy.
  • Effectively interpret briefs / feedback from internal stakeholders, translating them into actionable plans that are objective-led and inspire creative teams to deliver impactful work.
  • Manage the planning and rapid development of reactive content, ensuring swift turnarounds without sacrificing quality or brand integrity.
  • Lead regular statuses, updates, and reports to keep stakeholders informed on project status, results, and optimisations.
  • Implement and own various trackers (i.e. project finances, timing plans, usage info, deployed projects) that will help Creative Hub and brand teams manage initiatives.
  • Continued awareness of the commercial landscape and competitor activity.
  • Monitor and analyse campaign performance, providing insights and recommendations that drive future improvements.

Requirements

  • Proven experience (3+ years) in account management from a creative agency environment, ideally within a large-scale, high-profile brand.
  • Strong multi-channel understanding – Social, Digital, OOH/Print, TV, Retail, and Radio.
  • Eager-eye for detail, with strong deck designs skills and can present persuasively.
  • Exceptional project management skills with the ability to manage multiple campaigns simultaneously and adapt to changing priorities.
  • Strong interpersonal and communication skills, with the ability to influence and collaborate with cross-functional teams.
  • A solid understanding of advertising/marketing terminology and the ability to translate data insights into actionable recommendations.
Benefits
  • Company bonus scheme
  • Matched pension contributions up to 8.5%
  • 26 days annual leave + 2 Life Days (and bank holidays)
  • Complimentary Private Medical
  • Life Assurance
  • Enhanced Maternity & Paternity leave
  • £500 wellness allowance
  • Access to nutritional advisor and personal trainers
  • Discounted Health Assessments
  • Complimentary Financial coaching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementmulti-channel advertisingcampaign performance analysisasset traffickingbrief interpretationcontent strategydeck designdata insights translationreactive content developmentbudget management
Soft skills
strong judgemententhusiastic approachclear communicationproblem resolutionrelationship buildinginfluencingcollaborationadaptabilityattention to detailpersuasive presentation