Manager – Veterans Disabilities Appeals

Allsup

VA Operations Manager leading the Allsup Veterans Disability Appeal Service Department. Managing personnel and functions in a rapidly growing environment with significant staffing growth.

Posted 7/2/2026full-timeRemote • Arizona, Florida, Montana, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $54,600 - $82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong people management capabilities, including staffing, coaching, and performance management, while effectively analyzing business data to drive operational improvements and enhance employee performance through training and development.

Highest-signal resume keywords

People ManagementPerformance ManagementData AnalysisKPI DevelopmentExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance PlanningQuality AuditsGoal MonitoringTraining Material DevelopmentBusiness Data Analysis

Soft Skills

CoachingMotivationRelationship BuildingFeedback DeliveryPresentation Skills

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Employee DevelopmentCustomer ExperienceBest PracticesOperational ImprovementPerformance Reviews

About the role

Key responsibilities & impact

Responsible for people management which includes staffing, coaching, performance management, development, motivation, and recognition of employees.
Lead the performance management process, including developing performance plans, conducting annual performance reviews, routine quality audits as well as monthly one on one discussions.
Understands, develops, and implements KPIs and metrics.
Develops and monitors progress of team and employee goals.
Conducts regular one-on-one meetings with each employee to build strong relationships and provide performance feedback.
Analyzes business data and makes recommendations to improve operations, customer experience, as well as forecast and plan.
Ensures all employees understand and utilize the company’s best practices for performing their roles.
Develop and deliver presentations, programs, and communications to motivate and educate employees.
Responsible for detecting and developing training materials to further enhance the performance of the AVDAS team.
Communicate company goals so employees understand their roles.
Lead or assist in special projects and other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree or equivalent Allsup experience.
Proven experience in management and/or supervisory role.
Experience in analyzing data and results, making plans based upon results, communication of results, and subsequent modifications.
Exceptional oral and written skills.

Benefits

Comp & perks

Health, Dental, and Vision Insurance
401(K) Matching
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off
Paid Holidays
Flexible Spending and Health Savings Account
Tuition Reimbursement
Pet Insurance
Employee Assistance Program