Allsup

VA Claims Specialist II

Allsup

full-time

Posted on:

Location Type: Remote

Location: Arizona • Florida • United States

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Salary

💰 $17 - $22 per hour

Job Level

Junior

About the role

  • Serves as the primary point of contact for incoming inquiries for claimants pending in the Department of Veterans Affairs (VA) disability appeal process
  • Reviews claimant completed questionnaires as well as interviews claimants by telephone to complete various disability claim forms
  • Places outgoing calls to claimants when additional information or follow up as needed
  • Position involves heavy data entry and claimant education, with the objective of solving problems without escalation
  • Also responsible for providing the claimant insight into the VA process, explaining decisions and encouraging continued participation in the disability process
  • Performs work with minimal supervision

Requirements

  • Associate's degree or higher preferred with six months of customer service experience or appropriate Allsup experience
  • Professional oral/telephone communication skills
  • Superior organizational skills
  • High level of initiative
  • Excellent knowledge of Word and Excel
Benefits
  • Health, Dental, and Vision Insurance
  • 401(K) Matching
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Flexible Spending and Health Savings Account
  • Tuition Reimbursement
  • Pet Insurance
  • Employee Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryclaim form completioncustomer service
Soft Skills
oral communicationtelephone communicationorganizational skillsinitiativeproblem-solving
Certifications
Associate's degree