Vocational Case Manager
Allsup
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Florida, Montana, Tennessee, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $70,000 per year
Job Level
JuniorMid-Level
About the role
- Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program
- Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resources
- Manage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriate
- Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to work
- Verifying the beneficiary’s employment goal is appropriate and achievable
- Support and coach the beneficiary while applying for jobs, and job retention
- Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result
- Complete Social Security forms as required
- Conduct conference calls with beneficiaries and social security
- Assist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employment
- Other duties as assigned
Requirements
- Master’s and or Bachelor’s degree preferred or commensurate work experience
- Two (2) or more years’ experience in case management, job placement, vocational rehabilitation preferred
- Short-term disability or experience working with disabled individuals a plus
- Employment specialist/job coach experience a plus
- Ability to learn, retain and apply information
- Ability to work in a fast-paced work environment and handle high volume of inbound and outbound phone calls
- Customer service and collaboration skills
- Bi-Lingual (Spanish) skills encouraged
Benefits
- Monthly Incentive Plan
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementjob placementvocational rehabilitationemployment specialistjob coachingresume writingjob interviewingSocial Security forms completionworkplace accommodationscareer exploration
Soft skills
customer servicecollaborationcommunicationrapport buildingcoachingproblem-solvingadaptabilityorganizational skillstime managementability to learn
Certifications
Master’s degreeBachelor’s degree