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Senior Manager, Mass Tort & Environmental
AllstateSenior claims manager leading complex mass tort, environmental, asbestos, and PFAS liability claims for Allstate. Directing teams, litigation, financial oversight, compliance, and claim resolution.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in managing complex environmental and mass tort claims, with a strong focus on strategic direction, financial stewardship, and compliance with regulatory requirements. Proven ability to lead high-performing teams, drive results, and leverage data analytics for improved decision-making.
Highest-signal resume keywords
Environmental And Mass Tort Claims ManagementClaims Process And Regulatory ComplianceData Analytics And Financial ForecastingLeadership And Team DevelopmentStrategic Thinking And Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementInsurance Coverage InterpretationLitigation ManagementNegotiation And SettlementOperational Performance Metrics AnalysisMicrosoft Office ProficiencyAI-Enabled Technologies ProficiencyFinancial StewardshipReserving AccuracyReinsurance Reporting
Soft Skills
Coaching And MentoringEffective CommunicationInfluencing Senior LeadersTeam DevelopmentEmployee Engagement
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft CopilotData Analytics Tools
Industry Keywords
Environmental ClaimsMass Tort ClaimsLong-Tail Liability ClaimsAsbestos ClaimsPFAS ClaimsLitigation And Dispute ResolutionThird-Party AdministratorsVendor ManagementOperational MetricsClaim Handling Standards
About the role
Key responsibilities & impact- Lead and develop a high-performing team handling complex environmental, mass tort, asbestos, PFAS, and long-tail liability claims
- Provide strategic direction on claim resolution, including coverage analysis, liability assessment, litigation management, reserving, reinsurance reporting, and settlement strategies
- Drive claim outcomes through financial stewardship, disposition strategies, and timely claim resolution
- Oversee litigation and dispute resolution, including outside counsel, experts, consultants, and vendor partners
- Monitor claim performance, reserving accuracy, operational metrics, and emerging trends
- Partner with Legal, Actuarial, Reinsurance, Finance, and senior leadership on complex claims and business issues
- Prepare and present claim strategies, exposure assessments, and operational updates to senior leadership
- Foster accountability, inclusion, continuous learning, and employee engagement through coaching and performance management
- Build technical capability and succession strength through coaching, knowledge transfer, and development planning
- Ensure compliance with claim handling standards, regulatory requirements, and organizational policies
- Leverage data analytics, technology, and AI-enabled tools to improve decision-making, efficiency, and claim outcomes
- Identify emerging claim trends and communicate financial, operational, and reputational impacts
- Oversee third-party administrators and vendors for contract compliance, service quality, and cost control
- Travel occasionally as required
- Perform other responsibilities as assigned
Requirements
What you’ll need- 10+ years of relevant claims, insurance coverage, or reinsurance experience
- Proven leadership experience managing teams and direct reports
- Advanced expertise in environmental and mass tort claims, investigation, evaluation, negotiation, and settlement
- Strong knowledge of insurance, coverage interpretation, and case law
- Deep understanding of claims processes, systems, and regulatory requirements
- Ability to analyze complex data, financial forecasts, and operational performance metrics
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Proficiency with Microsoft Copilot and AI-enabled technologies, with adaptability to new systems and tools
- Strong leadership and people management skills, including coaching, mentoring, and team development
- Ability to influence and communicate effectively with senior leaders and diverse stakeholders
- Strategic thinking and ability to translate complex issues into actionable solutions
- Proven ability to drive results, improve processes, and manage competing priorities
- Dedicated, distraction-free workspace and reliable internet required for remote work
- Minimum internet speeds of 50 Mbps download and 5 Mbps upload required
- Successful background investigation required
- Allstate generally does not sponsor individuals for employment-based visas for this position
Benefits
Comp & perks- Company-provided laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement
- Dedicated, private, distraction-free workspace support
- Comprehensive technology setup
- Remote work arrangement
- Opportunities for coaching, mentoring, continuous learning, and talent development