Inside Auto Adjuster

Allstate

Inside Auto Adjuster investigating automobile losses and determining coverage, liability, damages, and settlements. Supporting National General’s personal and commercial insurance operations.

Posted 8/14/2026full-timeRemote • Arizona, Colorado, Montana, Nevada, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $104,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in auto insurance claims management, including investigation, coverage determination, and claims resolution. Possesses strong customer service skills and the ability to multitask effectively in a fast-paced environment.

Highest-signal resume keywords

Auto Insurance Claims KnowledgeClaims AdministrationClaims Investigation ExperienceCustomer Service SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ResolutionClaims ReviewCase ManagementCoverage DeterminationLiability AssessmentDamage EvaluationSubrogation HandlingFraud DetectionInvestigation SkillsNegotiation Skills

Soft Skills

Organizational SkillsProactive CommunicationMultitasking AbilityIndependenceAttention to Detail

Certifications & Qualifications

Active Insurance License

Industry Keywords

Automobile AccidentsInsurance PoliciesClaims ManagementFraud PreventionCustomer Needs Assessment

About the role

Key responsibilities & impact

Investigate and confirm facts of loss for basic to advanced automobile accidents
Determine coverage, liability, and damages
Adjust and negotiate claims within limits of authority
Take ownership of claims from start to finish
Partner with fraud or subrogation representatives to achieve the best outcome
Recognize and identify vehicle body parts and other potential property damage
Identify customer needs and address them using appropriate customer service skills
Determine subrogation or fraud potential and how to handle it
Apply an intermediate understanding of company and industry insurance policies
Investigate all aspects of auto claims, including coverage, damages, and subrogation, using discretion and independence
Handle claims without supervisory duties

Requirements

What you’ll need

Candidates ideally reside in the PST or MST time zones
Candidates must possess authorization to work in the United States
Must take full ownership of claims from start to finish
Must remain organized, proactive, and highly communicative
Ability to multitask effectively and thrive in a fast-paced environment
Auto insurance claims knowledge
Case management, claims administration, claims resolution, and claims review skills
Insurance claims investigation experience or knowledge
Customer service, task organization, and time management skills
Individuals who currently hold an active insurance license must terminate all existing appointments before onboarding and must not hold outside appointments during employment
Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
Dedicated, private home workspace free from distractions, with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home
Equal Opportunity employer
Accommodation assistance available for completing the online application