Bodily Injury Adjuster – Represented, Moderate/Complex

Allstate

Bodily injury adjuster investigating, evaluating, and negotiating complex auto claims for Allstate. Handling represented casualty cases remotely across Eastern and Central Time Zones.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $53,500 - $84,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in casualty claim handling, including investigation, evaluation, and negotiation of bodily injury claims. Proficient in applying legal methodologies and utilizing innovative tools for effective claims management.

Highest-signal resume keywords

Casualty Claim HandlingBodily Injury Claims ExperienceInsurance Policy KnowledgeCritical Thinking SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationLiability DeterminationDamage AssessmentPolicy InterpretationSettlement NegotiationClaims DocumentationTime ManagementAdjuster LicenseAppraiser License

Soft Skills

Proficient Communication SkillsProblem-Solving SkillsAbility to Work Independently

Tools & Technologies

Claims SystemEstimate ToolsSettlement PlatformsMicrosoft Office Suite

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile AccidentsProperty DamageBodily InjuryThird-Party ClaimsState Regulations

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles with property damage and/or bodily injury involving attorneys or litigation
Assess coverage, liability, and damages
Provide customer service through voice calls, email, and text messages
Use innovative platforms and tools to negotiate fair and timely injury settlements
Handle a high volume of pending cases
Investigate casualty claims through detailed damage reviews and policy interpretation
Communicate with customers by phone, email, and video chat
Evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants
Apply legal and business-standard claim-handling methodologies
Use estimate tools, job aids, and settlement platforms
Document claims accurately and timely in the claims system
Protect the company financially by executing policies according to policy agreements

Requirements

What you’ll need

Prior represented third-party casualty claim handling experience required
OH or CT claims experience highly preferred
2–5 years of moderate/complex bodily injury claim handling experience preferred
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Knowledge of insurance policies, coverage, liability determination, and state regulations
Strong critical thinking and problem-solving skills
Knowledge of tools and platforms for claims evaluation
Microsoft Office Suite proficiency is a plus
Candidates must reside in the Eastern or Central Time Zones
May be required to obtain an adjuster and/or appraiser license within 60 days of hire
Required to submit to a background investigation
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Dedicated, private workspace free from distractions with appropriate desk and seating
Position unavailable to residents of California, Washington, Alaska, Hawaii, and Puerto Rico
Allstate generally does not sponsor employment-based visas for this position

Benefits

Comp & perks

Competitive pay with support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Programs to help balance work with the rest of life
Benefits package from Day 1 of employment
Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
$1000 Licensing Sign on Bonus may be available for applicable active licenses