SIU Field Investigator

Allstate

SIU Field Investigator investigating suspected insurance fraud for National General, an Allstate insurance company. Conducting field investigations, surveillance, interviews, inspections, and claims analysis across New York.

Posted 8/7/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $104,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting complex investigations, including surveillance, interviews, and site inspections, while utilizing analytic tools to substantiate fraud claims. Proficient in documentation and providing guidance to team members in the Special Investigation Unit.

Highest-signal resume keywords

SIU Field InvestigationComplex InvestigationsSurveillance TechniquesDocumentation SkillsInsurance License Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisBackground SearchesScene InvestigationsMedical Notes ReviewClaim Data EntryOnline ResearchSite InspectionsWitness InterviewsAnalytic Tools UsageDocument Summarization

Soft Skills

MentoringCoachingConflict ResolutionCustomer Communication

Certifications & Qualifications

Active Insurance LicenseResident Producer License

Industry Keywords

Special InvestigationsFraud DetectionClaims ManagementLaw EnforcementInsurance Industry

About the role

Key responsibilities & impact

Investigate and analyze complex, multi-discipline coverage and claims referred to the Special Investigation Unit for potential fraud
Conduct background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches
Review and analyze medical notes, bills, and property damage
Conduct surveillance and create scene reconstructions when needed
Determine whether fraud can be substantiated and support lawsuits
Enter SIU claim data into multiple systems
Review investigations with fraud outcomes and validate whether denial is appropriate
Update files with investigation outcomes and return files for further handling when fraud is not established or evidence is insufficient
Conduct online data application searches, research, evaluations, and complex site inspections
Validate investigative information, follow up on leads, summarize documents, and document claim-file decisions
Use analytic tools or SIU field intelligence to identify complex claims and support fraud and damages evidence
Research and respond to complex customer communications, concerns, conflicts, or issues
Provide work guidance, mentoring, and coaching to less senior employees and the team

Requirements

What you’ll need

Experienced SIU Field Investigator
Reside in or near Bronx, Manhattan, Westchester, or surrounding areas
Conduct complex investigations, online research, site inspections, surveillance, interviews, and scene investigations
Skills in documentation, law enforcement, and special investigations
Candidates must possess authorization to work in the United States
Applicants with an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment
Applicants seeking an adjuster role who hold a resident producer license must surrender that license when instructed by the licensing team
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home
Remote work arrangement
Incentive pay (commission, bonus, etc.) if applicable