Loss Drafts Associate III

Allstate

Loss Drafts Associate processing property insurance claims for Allstate’s National General. Reviewing documents and inspections, supporting borrowers and contractors, and handling claim-fund disbursements remotely in Alabama.

Posted 8/6/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims processing, including document validation and customer communication, while maintaining a detail-oriented approach to manage claim-related documentation and disbursement effectively.

Highest-signal resume keywords

Claims Processing KnowledgeDocument Validation SkillsCustomer Communications SkillsCross-Training CapabilityDetail-Oriented Approach

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingDocument ValidationInspection ReviewClaim Fund DisbursementRecord Updating

Soft Skills

Customer ServiceDe-EscalationAttention to Detail

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Loss DraftProperty DamageClaim-Related DocumentationSLA ComplianceHome Workspace Requirements

About the role

Key responsibilities & impact

Perform loss draft and property damage requirements
Process documents and validate claim-related documentation
Order and review inspections
Work loss draft queues and evaluate exceptions
Support borrowers and contractors with detailed claim-file progression information
De-escalate calls and process complaints
Handle disbursement of claim funds
Respond to written and verbal customer requests and inquiries
Request claim funds when applicable
Follow standard procedural guidelines
Assist with cross-training inbound representatives on the borrower follow-up queue
Update records and note systems
Back up functions as needed to meet client requirements and SLAs
Verify claim check deposits
Process draws, draw approvals, and payee header requests for claims

Requirements

What you’ll need

High School Diploma or GED (Preferred)
0–2 years of experience (Preferred)
Claims processing knowledge
Cross-training capability
Customer communications skills
Detail-oriented approach
Document validation skills
Authorization to work in the United States; the company does not sponsor work visas
Dedicated, private home workspace free from distractions
Appropriate desk and seating for home work
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Allstate comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Equal opportunity employer
Veterans/Disabled and other protected categories included in equal employment protections